Custom ERP + Client Portal for a Growing Fintech

The Problem

A fintech lending platform had scaled to 400 active clients but was still running their back-office operations on a combination of Excel spreadsheets, Google Forms, and manual email threads. Loan application processing took 3–5 business days. Their team of 8 was spending 60% of their time on administrative tasks instead of business development. Compliance reporting was a monthly manual ordeal.

The Solution

We built a custom ERP and white-label client portal: loan applications flow digitally from the client portal into the ERP, where they are automatically scored, routed for approval, and tracked through disbursement. Compliance reports generate automatically at month-end. The ERP integrates with their banking partner's API for real-time disbursement status.

Our Process

Process Documentation

Spent 3 weeks documenting every operational workflow, decision tree, and compliance requirement before designing the system architecture.

ERP Architecture

Designed a multi-role ERP (admin, analyst, approver) with full audit logging, role-based access control, and automated compliance flag detection.

Client Portal Build

Built a white-label client portal where borrowers submit applications, upload documents, and track their loan status in real time.

Banking API Integration

Integrated with their banking partner's API for real-time disbursement initiation, status polling, and reconciliation.

Compliance Reporting

Built automated monthly compliance reports aligned with their regulatory requirements — from 2 days of manual work to a one-click export.

The Results

10K+/mo

Processing Volume

Transactions processed monthly through the ERP

3–5 days → 4 hrs

Application Time

Loan application processing time

-60%

Admin Overhead

Team time spent on administrative tasks

1 click

Compliance Reporting

From 2 days of manual work to automated export

"We went from dreading month-end to closing it in an afternoon. The ERP paid for itself in the first quarter through recovered staff time."

— CEO, Lending Platform

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Let's discuss how we can deliver similar results for your business.

Our Process

Process Documentation

Spent 3 weeks documenting every operational workflow, decision tree, and compliance requirement before designing the system architecture.

ERP Architecture

Designed a multi-role ERP (admin, analyst, approver) with full audit logging, role-based access control, and automated compliance flag detection.

Client Portal Build

Built a white-label client portal where borrowers submit applications, upload documents, and track their loan status in real time.

Banking API Integration

Integrated with their banking partner's API for real-time disbursement initiation, status polling, and reconciliation.

Compliance Reporting

Built automated monthly compliance reports aligned with their regulatory requirements — from 2 days of manual work to a one-click export.